In this section we highlight some key principles of inclusive communication and argue that inclusive communication is vital for all communities. Each of us has a responsibility to make the world accessible for everyone in our lives.

We stress that there are legal, business and above all, moral cases for adopting inclusive communication approaches.

  1. The Scottish Government publication ‘The Principles of Inclusive Communication – an information and self-assessment tool for public authorities’ defines inclusive communication and communication support needs. It also provides background information about the legal and business cases for adopting inclusive communication. It lays out Six Principles of Inclusive Communication and shows one way to link these principles to Quality Standards. Download the document here.
  2. There is a moral case also set out in the brief article ‘Seeing ourselves as others see – laying out the moral case for Inclusive Communication’. This outlines why inclusive communication matters to each of us individually. Ultimately it is the responsibility of each of us and in our own interest to adopt inclusive communication approaches. Download the document here.
  3. This is one example of an organisation’s Communication Policy which aims to respond to the Principles of Inclusive Communication. The policy outlines what organisations need to do to match their communication approaches with the communication support needs of all individuals who use their services. Download the document here.

Useful Links:

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